Browse our most frequently asked questions list below to learn everything you need to know!
If you cannot find the answers you need, please call us at (434) 213-2178 and we will be happy to assist you.
Inflatables
- Monkey Business is a full service party and event rental company providing inflatables, interactive games, tents, tables, chairs, concessions, foam parties, and special attractions for events across Central Virginia.
- We serve birthdays, school events, church events, corporate functions, festivals, fundraisers, HOA events, parks, and private celebrations.
We primarily serve Central Virginia, with delivery pricing based on distance, access, and site conditions.
Monkey Business operates as a sister company, serving different regions while maintaining similar standards.
There is overlap, but Monkey Business also has unique inventory specific to its market.
Yes. Monkey Business operates with appropriate insurance coverage and follows strict safety and operational guidelines.
Yes. All equipment is cleaned and inspected after each rental.
Yes. Some attractions require attendants for safety.
Yes, including multi-unit and school events.
Reliable service, clear expectations, trained crews, and fun-focused experiences.
Safety comes before fun. Equipment may be shut down if unsafe conditions exist.
Bookings are completed online through our website. Your reservation is confirmed once the required deposit is paid and the rental agreement is approved.
Yes. A 30 percent initial payment is required to reserve your event date and time.
No. Equipment and dates are not held without payment.
We recommend booking as early as possible, especially for weekends, school calendars, and peak season events.
Changes are subject to availability and may affect pricing. Requests should be made in advance.
No. All payments are non-refundable under any circumstances. Transfers may be available if requirements are met.
Yes, one time within 6 months if we are notified at least 10 days prior to the original event date.
Cancellations made within 36 hours of the event may incur a 30 percent rescheduling fee.
Weather does not qualify for refunds. Some weather-affected rentals may be rescheduled with proper notice.
No. Tents and entertainers are non-refundable and non-cancelable, rain or shine.
Inventory, staffing, and logistics are committed once booked.
Delivery occurs from 48 hours in advance up to a 2 to 3 hour window prior to the event based on route scheduling.
No. Delivery times are estimates and provided as a courtesy.
Yes. You must be on-site to receive the equipment.
The crew may leave, and you will be charged for attempted delivery.
Yes. Waiting time is billed at 75 dollars per 15 minutes.
If the area is not suitable, equipment will not be set up and fees will be forfeited.
Grass or flat hard surfaces such as concrete or asphalt.
No. Slopes or uneven surfaces are not permitted.
Yes. The area must be clear of debris, rocks, sticks, pet waste, and obstacles.
Do not mow within 36 hours of delivery to prevent wet grass clippings.
Yes. All equipment is professionally anchored and must not be adjusted or moved.
Each inflatable requires a dedicated 115V, 20 amp outlet within 50 to 75 feet.
No. Each blower must be on a separate circuit.
Generators are available to rent.
No. Only cords provided by Monkey Business may be used.
Electrical-related service calls are billed at 100 dollars.
You must notify Monkey Business immediately during the event.
Immediate notification allows us to troubleshoot, repair, or replace the equipment.
No. Performance-related refunds or credits are only considered if we are contacted during the event.
You should still notify us as soon as the issue occurs.
Yes. An adult must supervise all equipment at all times.
The customer unless an attendant is provided.
No. Age grouping and rider limits must be followed.
High winds over 15 mph, lightning, thunderstorms, or severe weather.
No. Only Monkey Business staff may move or service equipment.
No. Shoes, glasses, belts, and sharp objects must be removed.
Yes, with additional responsibilities.
Blowers must be removed and locked securely.
The customer assumes full responsibility for the equipment.
Yes. Additional park or public venue fees apply.
Some venues require permits. Customers are responsible unless otherwise arranged.
Yes. Equipment must never be left unattended.
Delivery is included. Setup is optional and billed per item.
Yes. Additional labor fees may apply.
No. Open flames, grills, propane equipment, Sterno, candles, or heaters are prohibited unless approved in writing.
The tent may be removed immediately without refund.
Yes, based on the selected package.
Yes. Adequate water access is required.
Customers must plan foam placement to avoid damage to nearby property.
Silly string, confetti, glitter, food, drinks, foam, tape, candy, face paint, or trash.
It causes permanent damage to inflatables.
Cleaning fees or full replacement charges may apply.
Any damage beyond normal wear, including tears, burns, stains, missing parts, or misuse.
Accidental damage only.
Neglect, misuse, theft, missing accessories, cords, or unexplained loss.
The lessee assumes responsibility and agrees to hold Monkey Business harmless.
Virginia law.
Yes. The signed contract and addendums represent the entire agreement.
Once payment is made and the agreement is approved, your rental is confirmed.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.






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